As a first time reader of The Service Magazine I was pleasantly surprised on the in-depth quality of the articles. Your very informative and knowledgeable reporters make the theme of customer service engaging and fun to read. Great multilingual approach to the articles as well.
It’s great to hear encouraging stories that highlight successful customer service experiences and best practices. We need more of this in Rwanda. As a diaspora reader, magazines and articles such as this motivate us more to return to Rwanda to invest and contribute in the development of the country. Thanks. Dukomeze!