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Created on 19 December 2014 Written by Thomas Oppong
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Social media is here to stay. Therefore, it is in your interest to stay relevant. People will follow you if there is something useful or valuable they can learn from them. It is imperative that you continue to deliver that great content to win the trust of your followers. Make sure your updates are valuable, useful, informative and worth sharing. Here are a few points you may want to watch:

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Created on 18 December 2014 Written by Robert Nsinga
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At any stage of human interaction, one of the greatest feelings that bind two personalities for good is the extent to which either side is able to anticipate and bring about that wow factor. This facet is as true in the social fabric as it is in business. Anticipatory customer service enables the highest ratings of customer feedback. Whether delivered by humans or technology, it is any business' opportunity to validate its brand in the eyes, the emotions, and the memories of their customer.

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