• RSwitch: Behind your electronic transactions

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Publishers Note

Features

  • EBOLA FEVER-INTERNATIONAL CONCERN

    Rachna Pande

                                             Recent outbreak of cases of ebola fever in West Africa has become a matter of international concern . This is due to the fact that health care workers working there including foreign nationals  have...

    Read More...

  • CUSTOMER SERVICE PHILOSOPHY

    Bonnie Kim

      “Our philosophy of customer service is “Whatever it takes”. That means we’ll do whatever it takes to satisfy a customer within all human reason.Bernie Marcus & Arthur Blank, Founders of Home...

    Read More...

  • Uburyo butanu bwagufasha gukorana neza n’abakiriya bawe

    Jean-Pierre Lauzier

                    Umubare w’ibyo ucuruza wiyongera hakurikijwe uburyo ukorana n’abakiriya bawe kuko bafata umwanya bagasobanukirwa neza inyungu bakura mu kukugurira. Bityo rero kugendera ku giciro washyizeho...

    Read More...

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“Commitment means being loyal to what you said you were going to do, long after the mood you said it in has left you”

Recently, I read this quote and found it so profound that I wished I could share it with people I deal with on a daily basis. This is simply because we seem to live in an age where many are not trustworthy any more. Whether in business or in personal matters, many have lost the essence of being reliable.

Do your respect your commitments? Can your word be trusted? Can your clients trust you to keep the promises you make on your advertising outlets?

It is so sad that this trait of trustworthiness is disappearing in our modern times. Many do not understand that making commitments is an act of agreement. When you do not honour the commitments you make to yourself, your friends, family, colleagues, customers or community, you simply destroy your credibility and this generates mistrust.

In my short working experience, keeping commitments, no matter how insignificant they are is what allows me to look at myself in the mirror with a certain amount of self-respect every morning.

It is true that sometimes, unforeseen events make it impossible for us to honour all our commitments but when these happen, it is the way we handle those situations that matter. You will also need to be self-disciplined and make sure you try your best to fix things that do not work out properly.

Talking about sticking to commitments, we are very proud to feature RSwitch as our cover story. Their commitment to offer e-payment systems in Rwanda through innovative technology is a national pride. With a young and dynamic team, RSwitch has tremendously improved its services since its rebrand and is effortlessly committed to enable reliable electronic payment solutions.

We are also extremely happy to bring you an issue compiled with our new team and we hope you will appreciate their creativity. Enjoy our 64 pages and kindly share with people around you. We will be very happy to hear from you on this new issue.

As we all strive to improve ourselves, our services and our country, let’s keep in mind that the day we stop being loyal to our own promises; and accept it as nor- mal; that is the day of our downfall.

As Jean-Paul Sartre says, Commitment is an act, not a word. Enjoy the reading.

 

 

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